When to call 000
Call 000 for life-threatening emergencies
Examples of when to call 000
- All fires, including bushfire and house fire
- Dangerous or life-threatening situations – Police
- Health & Medical – Ambulance
- Major gas leaks
- Accidents where there is fire or the need for medical assistance
Non Emergency Contacts
Often situations that seem urgent and overwhelming can be dealt with using local services such as a handyman, arborist or local council. For non-urgent situations call the following.
If you're not sure about your inquiry call the SASES Infoline on 1800 362 361. To volunteer call the SASES Recruitment Hotline on 1300 364 587.
Call SA Police for non-urgent matters on 131 444.
To report a crime anonymously call SA Police Crime Stoppers on 1800 333 000.
Roads and Traffic
For accidents resulting in a traffic hazard call SA Police on 131 444. For major arterial roads (dangerous conditions, road hazards and signal faults) call the Traffic Management Centre on 1800 018 313
For fallen trees on local roads, footpaths and parks call your local council. Visit the Local Government Association, SA Councils web page to find the contact details of your local council.
For power network faults and emergencies, including loss of supply call SA Power Networks on 13 13 66.
For water or sewer main faults, call SA Water on 1300 SA WATER (1300 729 283).
For gas leaks call Gas Leaks and Emergency Services on 1800 427 532.
Health and Medical
For free health advice from trained clinicians call Health Direct on 1800 022 222. For mental health emergencies call SA Health on 13 14 65.
For information on poisons call the Poisons Information Hotline on 13 11 26.
Download, print out and keep a copy of our Emergency Contacts (203KB PDF) phone list nearby, so you always know when to call 000, when to call 132 500 and have a handy list of non-emergency contact phone numbers.
When is it an emergency?
It’s important to consider whether your situation is an emergency the SASES can assist with, or whether someone else can help. The SASES is a highly trained emergency service, yet nearly half of call outs are for non-emergencies. Think before calling the SASES, they may be needed elsewhere. If your situation is life-threatening, call 000 immediately.
Download 'Tree resting on your bed?' transcript (57KB PDF).
Download 'Roof travelling down the street?' Transcript (57KB PDF).